Excellence in improving the patient experience

This award recognises the achievement of a team in providing a great patient experience when delivering safe, high-quality services.

2023 winner

MyColonoscopy app – Rockingham Peel Group

This app improves the experience of colonoscopy patients at RGH by delivering timely information and instructions to enable their procedure to be performed as scheduled.

Develop in-house, the easy-to-use app enables patients to register their procedure date and receive timely notifications, reminders and information to support them as they prepare for their procedure.

Patients were previously provided bulk printed information to understand and follow in the lead up to their procedure.

Following a successful trial and improved patient care outcomes, encouraging colonoscopy patients at the hospital to use the app is now standard practice. The app has reduced procedure cancellations and treatment delays.

Congratulations to our other finalists:

• Emergency department musculoskeletal diversion pathway – Rockingham Peel Group
• Women’s outpatient centre – Rockingham Peel Group

Learn about our 2023 finalists

Thanks to our sponsors

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