For Peel Health Campus patients and visitors
Read information for Peel Health Campus patients and visitors further to its transition to South Metropolitan Health Service (SMHS) on 13 August 2024.
Will Peel Health Campus close during the transition?
Peel Health Campus will continue to operate throughout the transition with little change or disruption to patients, carers and families.
The transition will not cause closure of the emergency department or hospital beds, and outpatient services such as haemodialysis and chemotherapy will continue to operate as they are currently.
What happens if I have an appointment after 12 August 2024?
All existing appointments will be transferred from the current owner Ramsay Health Care to SMHS.
You may receive a call from SMHS to confirm your contact information is correct and up to date. This is important to ensure you receive notifications related to your appointments.
If your address or phone number changes, please contact 9531 8460.
What happens if I am planning to have my baby at Peel Health Campus?
If you have commenced antenatal care at the campus your appointments and birth plan will remain.
You may receive a call from SMHS to confirm your contact information is correct and up to date. This is important to ensure you receive notifications related to your maternity appointments.
Will I be able to see the same doctor?
Yes, in most instances your appointment with your existing doctor will remain the same. In the unlikely case your doctor does need to change, your new doctor will have access to all your medical records so be able to continue seamless care.
Who do I contact about my appointment?
If you have any concerns about your appointment, you are encouraged to contact Peel Health Campus on 9531 8000.
Will the staff change?
All permanent Ramsay Health Care staff at Peel Health Campus were given the opportunity to transfer their employment to SMHS, so while there may be some new faces, most existing staff will continue working at the hospital.
Will hospital parking change?
Parking will be still available free of charge for all patients, families, visitors and staff at Peel Health Campus in designated car parks at the front of the hospital.
Will visiting hours stay the same?
Hospital visiting times will remain as 8:00am to 8:00pm daily, with a rest period encouraged between 12:30pm to 2:30pm.
Will the phone number stay the same?
The phone number will remain 9531 8000.
When will the campus be redeveloped?
As part of the Peel Health Campus Transformation program, SMHS is exploring opportunities to expand the public hospital at Peel Health Campus. Planning for this redevelopment is currently underway to identify how to best meet the needs of the Peel community.
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